Refund policy
Last updated: November 2, 2026
Returns
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
You may request a return within 30 days after your item is delivered.
Return shipping is free, and we will provide a return label.
How to start a return
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item.
If your return is approved, we will provide you instructions on how and where to send your package to complete your return.
Items sent back without first requesting a return will not be accepted.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
TERMS OF SALE
THESE TERMS OF SALE GOVERN YOUR SHOPPING EXPERIENCE, INCLUDING PURCHASES OF EVOX PRODUCTS (DEFINED BELOW) IN THE UNITED STATES. If you breach any of these Terms of Sale, we reserve the right to suspend or terminate your account and/or order. PLEASE READ THESE TERMS OF SALE CAREFULLY. BY ACCESSING, USING, OR PURCHASING THROUGH OUR PLATFORM OR STORES, YOU AGREE TO BE BOUND BY THESE TERMS OF SALE AND ALL TERMS INCORPORATED BY REFERENCE. BY SHOPPING OR PURCHASING ANY EVOX PRODUCT FROM EVOX, YOU ARE ACCEPTING AND AGREEING TO BE BOUND BY THESE TERMS OF SALE. IF YOU DO NOT AGREE TO THE TERMS, YOU MUST (A) DISCONTINUE USING OR SHOPPING IN OUR DIGITAL STORE AND DISCONTINUE VISITING EVOX/EVOXACTIVE SITE (B) NOT MAKE A PURCHASE AND/OR (C) RETURN ANY ELIGIBLE PURCHASE WITHIN THE APPLICABLE RETURN WINDOW.
You are SUBJECT to these TERMS AND MAY PURCHASE EVOX PRODUCTS if you are of legal age in your jurisdiction or if you have consent from your parent or guardian.
APPLICABILITY
These Terms of Sale (“Terms of Sale” or “Terms”) apply to your shopping, orders, purchases, and returns at EVOX-owned digital store that enable consumer purchases through EVOXACTIVE.com, or the EVOX app (each a “Digital ”). Digital stores are collectively referred to in these Terms of Sale as “EVOX stores”. These Terms of Sale create a legally binding agreement between you and EVOX, LLC. (which we may refer to as “EVOX,” “EVOXACTIVE,” “we,” “us,” or “our”) with its headquarter and principal place of business. EVOX may revise these Terms of Sale at any time. The current Terms of Sale will be posted at EVOXACTIVE.com. The Terms of Sale posted at the time you purchase products at a EVOX store will govern that purchase. In addition to the Terms of Sale, by shopping and/or purchasing at any EVOX and/or EVOXACTIVE you acknowledge and agree to by bound by EVOX’s Terms of Use and Privacy Policy, which are incorporated herein by this reference.
PURCHASING PRODUCTS
NO PURCHASE FOR RESALE
EVOX/EVOXACTIVE, including any consumer rights or policies offered in EVOX store, are intended solely for the benefit of end consumers, and therefore purchase of products for resale is strictly prohibited. Purchase for resale means the purchase of product by someone who intends to resell the product to others (consumers, businesses or any third party). You agree to not purchase any Product for commercial resale. WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. If EVOX determines that a purchase or order is intended for resale, EVOX reserves the right, in its sole discretion, and as it relates to such purchase or order, to (1) suspend the application of any EVOX policy that provides a right or benefit intended for direct to consumer purchases; and (2) take any action to hinder such purchase or order (and deter future purchases or orders), including without limitation, to restrict sales to any consumer, consumer account, or member account, cancel orders, charge restocking fees, impose purchase quantity limits, decline to issue refunds or take returns, deny access to any EVOX , and/or suspend or close any account.
HOW TO PURCHASE– DIGITAL STORE
To complete your purchase at a Digital , you must provide your full name, e-mail address, valid delivery address, and payment method to place an online order. Please carefully review all Product specifications, including size, color, and price, and any shipping costs, delivery fees, or taxes that may apply to your Order, along with these Terms of Sale. By completing the Order, you accept these Terms of Sale and your obligation to pay the total price. You may need to adjust your device settings or set your browser to accept functional cookies and pop-ups in order to be able to use all the functionalities of a Digital , which includes designing customized items, adding items to your shopping bag and submitting your order. if any Product in your Order becomes unavailable, you will be refunded any respective amount(s) paid via the original Payment Method.
When you submit an order, we will send an email acknowledging receipt of your order (“Order Confirmation”). Our acceptance of your order takes place when the products are shipped to you; we will send a second email confirming that the products have been shipped. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order for that product.
If you authorize an AI Agent to browse, purchase, or otherwise transact on your behalf through the Platform, those transactions are considered authorized by you. EVOX does not control and is not responsible for the actions or errors of AI Agents.
PRICE/PAYMENT
We try to ensure that the information that you see is correct; however sometimes we might miss something, and we may need to amend prices, Product descriptions and promotional codes from time to time. If this affects your Order, we’ll let you know. Product information: Product colours, specific detailing and packaging may vary slightly from Site images. Our site images are for illustrative purposes only and while we make every effort to display detailing and colours as accurately as possible, we cannot guarantee how such colours will display on your device. Product prices: The prices that you see on our Sites include any applicable VAT, but please be careful to check any other taxes or location specific delivery fees that may be applicable to your Orders. Pricing shown to you through the Platform may only be good for purchases made through the Platform. Product availability: All EVOX Products are subject to availability. EVOX cannot make any representation or warranty that any Product will be available at any time or location. Don’t worry - we will inform you by email as soon as possible if a Product in your Order is not available and/or we’ve had to cancel your Order, and you will be refunded any respective amount(s) to your original Payment Method.
PAYMENT METHODS
We accept several payment methods at check out at EVOX. You can find the list of acceptable payment methods at the Digital store. Please do not try to pay using any payment method not posted at the EVOX store. If you do, we will not be liable for any loss of the payment or any other damages that may result from this action. Acceptable payment methods (each, a “Payment Method”) may vary by Platform and will be shown on the “Order Summary” page. Such Payment Methods include, but are not limited to, Visa, MasterCard, American Express, Visa Debit, EVOX gift card (“Gift Card”). We work with third-party payment processors to collect and process your payment information, in accordance with our Privacy Policy. We will not charge your Payment Method until we dispatch your Order. We take every reasonable care to ensure your Order and subsequent transactions are conducted via a secure link. To protect against fraudulent use of Payment Methods, we conduct security checks on all Orders. These security checks take various forms and may involve contacting you by phone before we process your Order. We also procure the services of various credit rating and fraud prevention companies, and we may share details of your Order with them for the sole purpose of detecting and preventing fraudulent use of Payment Methods. Such information will be shared and processed in accordance with our Privacy Policy. Certain Payment Methods may be subject to additional requirements for use and approvals by such third parties. When placing an Order using these methods, please be sure to review any additional terms and available documentation.
PAYMENT PROCESSING
With the exception of built-to-order products (e.g. pre-order products), if you pay by credit or debit card, we will pre-authorize and hold the amount due when you place an order. Once your order ships, we will deduct the pre-authorized amount from your account.
PRICES AND CURRENCY
The product prices displayed on products, packaging, signage, or otherwise posted within the EVOX do not include sales tax. Shipping rates are applied per order.
Prices are quoted and exclusively payable in US dollars.
The prices of the products will be as displayed in the EVOX . Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.
YOUR TOTAL PRICE
The total price specified in the final check out screen on our Digital store includes estimated tax and shipping costs (if applicable). This price, updated to include actual tax, will be recorded in the Order Confirmation for Digital orders, which we recommend you print or download for future reference. If you pay by credit or debit card, the total amount for your entire purchase will be reflected on your statement in your local currency.
If your local currency is not in US dollars, your bank or credit card issuer will apply exchange rate and any fees according to terms and regulations applicable to you and the bank/issuer of your credit or debit card. The exchange rate and any fees applied by the bank/issuer are beyond our control.
SHIPPING & DELIVERY – DIGITAL STORES
DELIVERY – WHERE AND WHEN
We do not ship on certain public holidays. We can only fulfill an order to a valid delivery address which is a home or office address in the United States or its territories.
On the following dates, delivery retail lobbies are closed and no regular mail or package deliveries occur; Standard domestic ground, air, and international services are completely closed on these dates:
• New Year’s Day: January 1
• Martin Luther King, Jr. Day: January 19
• Washington’s Birthday (Presidents' Day): February 16
• Memorial Day
• Easter Sunday
• Mother's Day
• Juneteenth National Independence Day: June 19
• Independence Day: July 4
• Labor Day; September
• Columbus Day / Indigenous Peoples Day: October
• Veterans Day: November 11
• Thanksgiving Day
• Christmas Day: December 25
For Orders that are being shipped to you directly, your Order will be fulfilled by the estimated delivery date indicated in the shipping confirmation, unless an Event Outside Our Control occurs (defined below). If an Event Outside Our Control prevents us from meeting the estimated delivery date, we will contact you with a revised estimated delivery date. Delivery is completed when the Product is delivered to the address submitted in your Order, at which time the Products become your responsibility. Risk of loss and title for the Products passes to you upon our delivery to the carrier. You authorize EVOX and its carriers to deliver Products to the address that you submitted in your Order. You agree that we are not required to deliver Products to you personally and may deliver Products to you by alternative delivery methods, including by leaving the Products with any individual present at the delivery address or leaving the Products unattended at the delivery address. You agree that such delivery constitutes fulfillment of our delivery obligations. Certain regions may require a “Delivery Fee” to be included on items shipped to addresses in that region. If your designated shipping address requires a Delivery Fee, the amount will be noted and included on the Order Summary page. DELIVERY FEES AND, IF SELECTED, ANY EXPEDITED SHIPPING FEES ARE NON-REFUNDABLE.
SPLIT DELIVERY
We often deliver all items from a single order within a single shipment. However, due to numerous factors, products may be delivered in split shipments. We reserve the right to split the delivery of any order. If we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address you provided at the time your order was placed. You will not be charged for any additional delivery costs.
INSPECTION UPON DELIVERY
Upon delivery, please inspect the packaging and products for damage. If it appears that the products are damaged, please do not accept the shipment, and contact EVOX consumer services for assistance.
SHIPPING RATES
DISCOUNTED SHIPPING
EVOX members may receive discounted standard shipping on orders that exceed certain order thresholds (dollar amount), as determined in EVOX’s sole discretion.
RETURNS & CANCELLATIONS
CANCELLING ORDERS BEFORE SHIPMENT – DIGITAL STORES
Subject to our rights described in these Terms, you may cancel any order free of charge and without giving us any reason within thirty (30) minutes from the time the order was placed. Please note that we begin processing orders placed at our Digital store almost immediately.
Orders that are "Pending" or "On Hold" cannot be cancelled. If you do not cancel an order within the thirty (30) minute window, the product(s) will be delivered to you and may be returned in accordance with the return procedure set out below.
RETURNING PRODUCTS AFTER PURCHASE/DELIVERY
Unless otherwise stated in the EVOX (e.g., marked as “Final Sale”), you can return your purchase in accordance with the terms of the return policy described in the EVOX at the time of your purchase. Products purchased at a Digital may be returned to any EVOX .
RETURNS OF DEFECTIVE PRODUCT
You are entitled to return products if they are defective or otherwise not in conformity with your order when you received them. This does not affect your statutory rights. In the event your claim is justified (as determined by EVOX in its sole discretion), the purchase price and any shipping costs will be refunded.
REFUND INFORMATION
Refunds will be issued to the original form of payment. This applies to all EVOX returns.
Unless we have stated otherwise (for example, during the holiday season), you have thirty (30) days from the date the Product was purchased,or if delivered, from the date you receive your Order to return such Product to us. Returns will only be accepted in the country where you purchased that Product. You are legally obligated to take reasonable care of the Products while they are in your possession. All returned Products must be the original Product purchased, unworn and unwashed with hang tags still attached, accompanied by proof of purchase at the time of return. If you are unable to provide or we are unable to verify a proof of purchase, we may request that additional information, such as photo ID, be provided for verification purposes. All Products are subject to inspection which may result in the rejection of your return at our discretion.
You will receive a full refund of the price you paid for the Product, less any applicable expedited shipping charges or Delivery Fee, which are non-refundable. EVOX will process the refund as soon as possible, and in any event, within thirty (30) calendar days of the date you gave us notice of the return. If the Products were delivered to you, you must return the Products as soon as reasonably practicable. Unless the Products are faulty or not as described, you will be responsible for the cost of returning the Products to us. Refunds will be issued via the Payment Method of your Order or on an EVOX Gift Card.
Without prejudice to any consumer rights, Products excluded from our Returns and Refund Policy are underwear, headwear, and Gift Cards.
EVENTS OUTSIDE OUR CONTROL
An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation: supply chain shortages, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications networks.
If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms: (1) We will provide notice to you as soon as reasonably possible; and (2) our obligations under these general conditions will be suspended and the time for performance of our obligations will be extended during the time needed for resolution of the Event Outside Our Control.
Where the Event Outside Our Control affects our delivery of a product to you, we will arrange a new delivery date with you after the Event Outside Our Control is over. You may cancel the order if an Event Outside Our Control takes place and you no longer wish us to provide the products.
OUR RIGHT TO REJECT ORDERS, CANCEL PURCHASES, BLOCK ACCOUNTS
Sale of products and fulfillment of all orders at EVOX is subject to availability and our discretion in managing inventory. We explicitly reserve the right to limit, decline, cancel, or reject any sales and orders, and/or block or close any account, for any reason, any Order placed by you, wholly or partially, at any time, and without notice or liability for any damages or costs other than the repayment of any amount received from you in relation to such sale or order, in situations including but not limited to:
an Event Outside Our Control (as defined below);
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the product you seek to purchase is not available or in stock;
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your address, billing information or form of payment is incorrect or cannot be verified
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if there was a misspelling, mismarked pricing, or other mistake or error in connection with the Order
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if we are unable to obtain payment authorization
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your order is flagged by our security systems as potentially fraudulent, or an order placed with automated ordering software or technology;
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there is evidence that your order (single or cumulative orders) was placed for the purpose of resale, tax evasion, or other fraudulent purpose;
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your order was flagged for freight forwarding or shipping to an address or service provider that enables or allows foreign export or unlawful avoidance of sales tax;
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your purchase or order exceeds product purchase limits (quantity and/or dollar amount);
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if our systems flag your Order or account details as unusual or susceptible to fraud, discount abuse, or misuse, including fraud related to credit card payments
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your account and/or purchase history shows an excessive volume of order cancellation requests or returns;
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there is evidence that you are not eligible to make purchases; or
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in the event of misspelling, pricing or other errors or mistakes at the EVOX (s) where you wish to order or purchase.
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if shipping restrictions may apply to a Product in your Order;
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if we cannot deliver to the address provided
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if you are involved in an ongoing legal dispute with EVOX
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if you have previously breached the conditions or terms of the General Terms of Use, including these Terms of Sale; or
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due to an Event Outside Our Control (see below).
EVOX will determine whether any of the above events have occurred in its sole discretion.
THIRD-PARTY RIGHTS. This contract is between EVOX and you. No other person shall have any right to enforce any terms herein.
TITLE TRANSFER & RISK OF LOSS
Title and risk of loss for products purchased from EVOX pass to you upon our delivery to the carrier. Title and risk of loss for products purchased online and directly purchased at EVOX will pass to you upon your authorized receipt of those products. Title to product(s) will not transfer until full payment has been received.
INDEMNIFICATION AND RELEASE
To the fullest extent permissible by applicable law, you agree to indemnify, defend, and hold harmless EVOX,LLC its affiliates, officers, directors, employees, agents, licensors and suppliers (the “EVOX Parties”) from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys' fees, arising from or relating to your conduct in connection with any EVOX or with other EVOX users or consumers, or any violation of these Terms of Sale, any law or the rights of any third party. You, for yourself and on behalf of your heirs, estate, insurers, successors and assigns, hereby fully and forever release and discharge the EVOX Parties from any and all claims or causes of action you may have for damages arising from or relating to your conduct in connection with any EVOX or with other EVOX users or consumers, or any violation of these Terms of Sale, any law or the rights of any third party.
DISCLAIMER OF WARRANTY
EVOX PROVIDES ACCESS TO EVOX “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT ON ALL USES AND/OR PURCHASES. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, ALL SUCH REPRESENTATIONS AND WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. WITHOUT LIMITING THE FOREGOING, (1) EVOX DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY PRODUCT. EVOX FURTHER DISCLAIMS ANY WARRANTIES EXPRESS OR IMPLIED AS TO THE ACCURACY OR COMPLETENESS OF EACH PRODUCT INCLUDING, WITHOUT LIMITATION, PRICING, QUANTITY AND SIZING; (2) EVOX DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION POSTED AT EVOX IS ACCURATE, COMPLETE, OR CURRENT OR THAT DIGITAL STORES WILL OPERATE WITHOUT INTERRUPTION, WITHOUT ERROR OR WITHOUT DEFECTS, BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS; AND (3) THE FOREGOING DISCLAIMER OF WARRANTY IS ENFORCEABLE TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW AND DOES NOT APPLY TO ANY PRODUCT OR MANUFACTURER WARRANTY EXPRESSLY OFFERED BY EVOX AND/OR ANY THIRD-PARTY MANUFACTURER OF MERCHANDISE.
DISPUTES
CHOICE OF LAW, JURISDICTION, TIME LIMIT FOR CLAIMS
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You agree that these Terms and any dispute between you and EVOX shall be governed in all respects by Washington law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods.
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Except where prohibited by applicable law, and without limitation to any statutory rights for consumers, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to EVOX (including but not limited to the purchase of EVOX products) shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in King county,Washington, USA.
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You consent to waive all defenses of “lack of personal jurisdiction” and “inconvenient forum” with respect to venue and jurisdiction in the state and federal courts of King county,Washington, USA.
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All claims shall be brought within one (1) year after the claim arises, except to the extent a longer period is required by applicable law.
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These Terms of Sale shall be governed by, construed, and enforced in accordance with the law of the State of Washington, and any applicable local laws therein, without giving effect to any conflict of law provisions.
RIGHT TO ASSIGN, NO WAIVERS, SEVERABILITY
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EVOX may assign its rights and duties under these Terms to any party at any time without notice to you, unless notice is required by applicable law, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
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EVOX’s failure to insist upon or enforce strict performance of these Terms is not a waiver of any of these Terms or EVOX’s rights. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. You should always assume these Terms apply.
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If any court or relevant authority decides that any provision of these Terms is invalid or unenforceable, the remainder of these Terms shall continue to be enforceable.
ENTIRE AGREEMENT. These Terms of Sale, the General Terms of Use, Privacy Policy, and Cookie Policy, as applicable, constitute the entire agreement, superseding all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and EVOX with respect to the Platform.
MISCELLANEOUS. If any provision of these Terms of Sale is held to be invalid, illegal, or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality, or unenforceability will not affect the effectiveness or validity of any provision in any other jurisdiction, and these Terms of Sale will be reformed, construed, and enforced in such jurisdiction as if such provision had never been contained herein. Any headings or titles herein are for convenience only. EVOX performance of these Terms of Sale is subject to existing laws and legal process, and nothing contained in these Terms of Sale, the Privacy Policy, Cookie Policy, or General Terms of Use is in derogation of EVOX right to comply with law enforcement requests or requirements relating to your use of the Platform or information provided to or gathered by EVOX with respect to such use.
LIMITATION OF LIABILITY
These terms and conditions set out the full extent of our AGREEMENT AND UNDERSTANDING in respect TO ANY CLAIM ARISING FROM OR RELATED TO YOUR SHOPPING, ORDERS, PURCHASES, RETURNS, ACCESS OR USE OF EVOX.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, the maximum aggregate liability of either party to the other on all claims ARISING FROM OR RELATING TO THIS Agreement, whether in contract, warranty, tort, strict liability, statute, or otherwise, SHALL BE LIMITED TO THE SUM PAID TO EVOX FOR THE PRODUCT(S) PURCHASED IN THE RELEVANT TRANSACTION.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, NONE OF THE EVOX PARTIES WILL BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION FOR: ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM YOUR ACCESS OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, A EVOX ; OR FOR THE PERFORMANCE OF THE PRODUCTS PURCHASED AT EVOX ; OR FOR THE CONDUCT OF EVOX USERS OR CONSUMERS (WHETHER ONLINE OR OFFLINE); OR FOR ANY USER CONTENT OR ANY OTHER ACTIVITY IN CONNECTION WITH YOUR SHOPPING, ORDERS, PURCHASES, OR USE OF EVOX , EVEN IF EVOX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE AND ACCESS TO EVOX. YOUR ONLY REMEDY AGAINST EVOX IN CONNECTION WITH ANY ALLEGED DAMAGES ARISING FROM YOUR USE OR ACCESS TO EVOX OR ANY CONTENT IS TO STOP USING OR ACCESSING EVOX.
IF ANY PART OF THIS LIMITATION OF LIABILITY IS DETERMINED TO BE UNENFORCEABLE OR INVALID FOR ANY REASON, YOU AGREE THAT EVOX’S LIABILITY TO YOU FOR ANY DAMAGE OR LOSS SHALL BE LIMITED TO THE FULLEST EXTENT ENFORCEABLE BY APPLICABLE LAW.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at evoxactive@outlook.com or use the contact details in our contact information policy.